tearsheaven Rose & Cross Earrings

Colors may vary slightly depending on your monitor.
Please note that colors and specifications may differ slightly depending on the production lot.

We will deliver your order via Japan Post's Click Post service.

*Some products will be delivered via Kuroneko Yamato courier service. (This will be noted on the product page.)

About Click Post

・Size: 34 cm x 24 cm, thickness within 3 cm

・Deliveries are made daily, including Saturdays, Sundays, and holidays.

・Deliveries are made to your mailbox, just like regular mail.

・You can track your package using the tracking number provided at the time of shipment.

・If the product is defective or incorrect due to our error, returns or exchanges are possible within 7 days of the product's arrival.
　Please contact us via email or LINE for a prompt response.
　We will bear the shipping costs for the above returns, etc.

（Example）Contact us → Reship the product → Include a return envelope → Place the return item in the envelope and drop it in the mailbox

・For refunds, payment will be made within 3 business days after the returned product arrives.

・【Please note】We cannot accept returns or exchanges for the following products.
　
　◎Products that have been used
　◎If more than 8 days have passed since the product arrived
　◎If scratches or stains have occurred on the product while in the customer's possession
　◎Products for which the product page clearly states that returns are not possible

　In any case, we will respond thoroughly, so please
　enjoy your shopping!

Please contact us here for inquiries about products, shipping, etc.

We will reply to LINE messages upon receipt, and emails within 1-2 days of checking them.