Privacy Policy

Grassfields Co., Ltd. (hereinafter referred to as "the Company") establishes the following policy regarding the protection and handling of personal information, and

aims to ensure that all employees are thoroughly aware of the necessity of personal information protection, thereby defining this as its Privacy Policy.


・Measures for the secure management of personal information

The Company will keep customers' personal information accurate and up-to-date and take necessary measures, such as maintaining security systems, establishing and managing control systems, and thoroughly educating employees, to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, thereby implementing strict management of personal information.

・Purpose of use of personal information

Personal information entrusted to us by customers will be used for sending emails or documents as a means of communication from the Company, providing business guidance, or answering inquiries. However, this does not apply to use based on legal requests or in emergencies concerning human life.

The use will be limited to the extent necessary to achieve the stated purpose.


・Prohibition of disclosure or provision of personal information to third parties

The Company will appropriately manage personal information entrusted to us by customers and will not disclose it to third parties, except with the customer's consent. However, in the following cases, personal information may be disclosed as an exception:


・When necessary for legal duties that the Company must comply with.

When the Company determines that there is a risk of infringement of the rights or property of the Company, its employees, or customers.

When the Company determines that disclosure is necessary to protect the safety of customers or the public.

When entrusting the handling of personal information within the scope necessary to achieve the purpose of use clearly stated to the customer.

When disclosure is requested by a public institution based on a legal request. However, even with the customer's consent, we may not disclose all or part of the information if any of the following conditions apply:


・Regarding changes, deletions, and corrections of personal information

If you wish to change, delete, or correct your personal information, we will promptly make the changes, deletions, or corrections after verifying your identity through our prescribed procedures.


・Regarding the suspension of use of personal information

The Company will respond sincerely to requests from customers to suspend the use of personal information. If the customer requests the suspension or deletion of personal information on the grounds that it is being handled beyond the scope of the purpose of use or was acquired by illicit means, we will conduct the necessary investigation without delay and, based on the results, suspend the use of the personal information and notify the individual accordingly. However, if the suspension of use of personal information involves significant costs or is otherwise difficult to implement, and if alternative measures can be taken to protect the individual's rights and interests, these alternative measures will be taken.


・Changes to the Privacy Policy

The Company will comply with Japanese laws and other regulations applicable to the personal information it holds, and will endeavor to review and improve the content of this policy as appropriate.

The content of this policy may be changed without prior notice to users.

Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.